Privacy Policy
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Privacy Policy
At Doozy Candle, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it and how we protect it when you visit our website or place an order.
Information We Collect
When you place an order, contact us or otherwise interact with our website, we may collect information such as:
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Your name
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Billing and shipping address
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Email address
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Telephone number
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Order and purchase information
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Information you provide when contacting us
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Information required to process payments
We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information and website activity, depending on the settings and tools used on our website.
How We Use Your Information
We use personal information to:
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Process and fulfill orders
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Arrange shipping and delivery
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Process payments
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Communicate with you about your orders
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Respond to questions or customer service requests
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Improve our website, products and customer experience
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Send marketing communications where you have provided appropriate consent
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Meet our legal and regulatory obligations
Payment Information
Payment transactions are processed through third-party payment providers. Doozy Candle does not generally have access to or store your complete credit card number.
Payment information is handled in accordance with the applicable privacy policies and security practices of the payment provider used for your transaction.
Cookies & Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site and improve our online experience.
Some cookies may be placed by third-party services integrated into our website.
You may be able to manage certain cookie preferences through your browser or available website settings.
Sharing Personal Information
We do not sell your personal information.
We may share information with service providers where necessary to operate our business, including website hosting, payment processing, shipping and delivery, email communications, analytics and other services.
These service providers receive only the information reasonably necessary to provide their services.
How We Protect Your Information
We take reasonable measures to protect personal information against unauthorized access, use, disclosure, loss or other misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your Privacy Rights
Depending on the circumstances and applicable law, you may have rights relating to the personal information we hold about you, including rights to access, correct or request deletion of certain information.
To make a privacy-related request or ask a question about how your information is handled, please contact:
Privacy Contact: Greg Brayford
Email: sales@doozycandle.com
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements. The updated version will be posted on this website with the revised effective date.
Last updated: September 2026